1. Introduction

Mail Buttons ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI email automation platform and related services.

This policy is designed to comply with ISO/IEC 27001 standards for information security management and applicable data protection laws including GDPR, CCPA, and other relevant regulations.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Account credentials and authentication data
• Payment and billing information
• Communication preferences
• Profile information and preferences

2.2 Usage Information

• Service usage data and analytics
• Device information and browser data
• IP addresses and location data
• Cookies and similar tracking technologies
• Email content processed through our platform

2.3 Business Information

• Company information and domain data
• Email routing and automation configurations
• Integration data with third-party services
• Support and communication records

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our AI email automation services
• Processing and routing emails according to your configurations
• Managing your account and providing customer support
• Processing payments and billing
• Improving our services and developing new features
• Communicating with you about service updates and important notices
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring platform security

4. Data Protection and Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest using industry-standard protocols
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures for data breaches
• Compliance with ISO/IEC 27001 information security standards

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account data: Retained while your account is active and for 7 years after closure
• Email content: Processed and deleted according to your configuration settings
• Audit logs: Retained for 7 years for security and compliance purposes
• Support communications: Retained for 3 years after resolution

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing of your information
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at privacy@mailbuttons.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: